Just as governance and effective governance are different things heavily customised is not the same as badly customised. Here we use the Hierarchy of Change to put in some controls around what changes can be made to a D365 system, and which changes need more senior approval.
Every time I hear those dreaded words “we don’t want any customisations” I sigh, and begin wondering how much of a headache this project will be.
So here’s a quick intro to myself and why I decide to start blogging. I came into the world of IT and computing fairly recently, in fact, my move to work professionally in technology was through Dynamics 365(D365) or CRM as it was then known. All sorts of things were new to me, project management,Continue reading “Why Good Practice?”